+33 678 06 25 07 pascal.weil@almira.fr
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    Key Accounts

    Your Strongest Client Intimacy

    Your Strongest Client Intimacy

    Key Accounts are your Clients with whom you want to significantly strengthen your business. The decision to invest in one or more Key Account Managers is crucial to your company. The implementation of this decision must be carefully structured to achieve the anticipated return on investment.

    We propose to structure your process around the following key steps:

    Design & Set Up a Key Account Management Organization
    • Interview the persons involved
    • Provide recommendations to set up the organization: processes, resources and tools
    Implement the Key Account Management
    • Draft the Strategic Plan
    • Determine a Contact Strategy
    • Define an Action Plan
    • Set up Tracking Tools, including CRM
    Choose your Key Accounts
    • Define criteria for selecting Key Accounts
    • Conduct a regular Review of the Key Accounts list
    Select your Key Accounts Manager(s)
    • Profile & Skills
    • Objectives & Compensation package
    Deploy Customer Dialogue Tools
    Define & Implement a structured communication process to:
    • Monitor the Quality of Relationship
    • Strengthen the Contacts Network
    • Fuel Strategic Thinking
    • Generate Consensus
    Evaluate the Results of Key Account Managers
    • Implement and monitor
    • Review the Key Account Managers’ results (Monthly, Annually)

    For your personalized support, contact us at
    +33 678 06 25 07   pascal.weil@almira.fr